A casino asked me to open a new account because I have moved country (mga license in both countries). I did have a deposit limit on my previous account. When I opened a new one while talking with them they told me everything was ready, and I could start to play again.
The thing is, they didn't add a deposit limit on my new account. I sent a complaint to them after the session. I'm not in trouble or anything, I just think this is a good case.
What do you guys think? They haven't answered yet, and it's a week ago. MGA licensed casino. Should casinos refund after something like this happens? It's very easy to bypass the 7 days cooldown If not.