Zyvera

Hey there! Sorry for the slow response. Perhaps your e-mail was missed by me? If so please send it again to info@aboutslots.com. Can you let me know how it stands now with this case? We have been working with Locowin for a long time, and as long as you stick to the terms the experience is usually very good. If your account is under review then I would assume there is a reason for this. However, I can ask the manager for you to check what exactly is going on there. Let me know!

Hey, for this type of issue, please mail to info@aboutslots.com

Hey there! Seeing the end of your message; do you actually still want help, or just to tell us you are angry and no longer care? The thing is, the store orders are sent out by a third party. Whenever someone redeems an item, we pass on the shipment information, after which it gets sent out. If there are issues with delays, we can only know this if you send us an e-mail about this to streamstore@aboutslots.com, info@aboutslots.com, or any other e-mail. The moderator in question should've told you this as well, or pointed you in the direction of Qajjan, so he can check what's wrong here. Apologies for the misunderstanding. However my question still stands; do you still want help? If so please mail to the address above, or whisper Qajjan on Twitch.

That is sick, nice one, pretty much life changing money. If I were you I'd lock 15000€ away somewhere, and don't go degen with that part B) We all know how this can end.

Hey everyone! Just a few notes here. Due to problems with the RT/Netent items in the point store all orders are currently on hold, and the stock is set to 0. The reason is these items are being sent from the UK. As the UK is no longer part of the EU, there is now a pretty 'ridiculous' import tax that the receiver has to pay when they are outside the UK. And let's face it - nobody wants to put down 20€ or 30€ for a pair of slippers that is supposed to be free. We are looking into solutions (like getting all items sent from Malta instead of the UK), and of course will have the launch of an improved store in March. Would appreciate your understanding on the matter. And also - let me just sneak that in there real quick because I can - don't forget about the ongoing giveaways and competitions on https://www.aboutslots.com/

◆ 𝐁𝐨𝐧𝐮𝐬 𝐡𝐮𝐧𝐭 𝐠𝐮𝐞𝐬𝐬𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 - 𝐁𝐨𝐧𝐮𝐬𝐞𝐬 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐞𝐝 𝐨𝐧; and ◆ ◆ 𝐇𝐨𝐰 𝐦𝐮𝐜𝐡 𝐰𝐢𝐥𝐥 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐛𝐨𝐧𝐮𝐬 𝐞𝐬 𝐩𝐚𝐲 𝐢𝐧 𝐭𝐨𝐭𝐚𝐥?* ◆ *note that you guess what the bonuses will pay with the money used - you DON'T guess what the final balance will be. Balance not used will be deducted at the end for an accurate result.  𝐖𝐢𝐧𝐧𝐞𝐫𝐬 ☆1:st place: Cyenos ☆2:nd place: Steffan Buhl ☆3:rd place: Socea Remus & Toxxxs The closest 3 guesses will get an awesome prize! 1st: €𝟏𝟎𝟎 Raw Cash 2nd: 𝟕𝟎𝟎 DaddyPoints 3rd: 𝟓𝟎𝟎 DaddyPoints Write guess (€) and your twitch username to enter the competition. ●●●► THE WINNERS WILL BE SHOWN ON THE LEADERBOARD IN THE Bonus hunter ●●●► YOU NEED TO CONTACT @QAJJAN IN CHAT OR ON THE FORUM, WITHIN 24H TO CLAIM YOUR WIN ( only cash prize winner has to contact - DaddyPoints are credited automaticly if you have stated a Twitch account in your guessing post ) ●●●► RAW CASH WINNINGS ARE PAID TO SKRILL OR NETELLER  RULES: You can only guess ONCE per IP and account. You can edit your answer up until the thread is closed. The winner has to claim the prize within 24 hours or the winnings will be voided. Disclaimer: The Bonus hunter will calculate the winners and this may differ from what you expect since the bonus hunter will also count the wins from the game when we get the bonus, giving active viewers who followed the whole hunt an advantage for being active ( they know beforehand if the game paid additional money before it was added to the list ). So from now on we concider the winners displayed in the score board to be correct and that is final. In case one or several bonuses malfunction and can't be opened, the final hunt end value will be without that bonus/bonuses. If you want to make your own bonus hunt, make sure to read this Guide first! See the current stats for the bonus hunt here ●●●► Stats Combined Start: €30.000 ( All might not be used ) Played on:  Total start: €22.000 on Simple and €8.000 on Tsars Hunters:

For casino issues please mail me at michel@aboutslots.com We've had quite a few new players on SlottyWay and I haven't heard anything like the above, so I would assume there is a reason. if you can mail me your details (login/username to slottyway), and the details of the issue I can see what I can do.

◆ 𝐁𝐨𝐧𝐮𝐬 𝐡𝐮𝐧𝐭 𝐠𝐮𝐞𝐬𝐬𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 - 𝐁𝐨𝐧𝐮𝐬𝐞𝐬 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐞𝐝 𝐨𝐧; ◆ ◆ 𝐇𝐨𝐰 𝐦𝐮𝐜𝐡 𝐰𝐢𝐥𝐥 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐛𝐨𝐧𝐮𝐬𝐞𝐬 𝐩𝐚𝐲 𝐢𝐧 𝐭𝐨𝐭𝐚𝐥?* ◆ *note that you guess what the bonuses will pay with the money used - you DON'T guess what the final balance will be. Balance not used will be deducted at the end for an accurate result.  𝐖𝐢𝐧𝐧𝐞𝐫𝐬 ☆1:st place: ☆2:nd place: ☆3:rd place: The closest 3 guesses will get an awesome prize! 1st: 1𝟎𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 2nd: 𝟕𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 3rd: 𝟓𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 Write guess (€) and your twitch username to enter the competition. ●●●► THE WINNERS WILL BE SHOWN ON THE LEADERBOARD IN THE Bonus hunter ●●●► YOU NEED TO CONTACT @QAJJAN IN CHAT OR ON THE FORUM, WITHIN 24H TO CLAIM YOUR WIN ( only cash prize winner has to contact - DaddyPoints are credited automaticly if you have stated a Twitch account in your guessing post ) ●●●► RAW CASH WINNINGS ARE PAID TO SKRILL OR NETELLER  RULES: You can only guess ONCE per IP and account. You can edit your answer up until the thread is closed. The winner has to claim the prize within 24 hours or the winnings will be voided. Disclaimer: The Bonus hunter will calculate the winners and this may differ from what you expect since the bonus hunter will also count the wins from the game when we get the bonus, giving active viewers who followed the whole hunt an advantage for being active ( they know beforehand if the game paid additional money before it was added to the list ). So from now on we concider the winners displayed in the score board to be correct and that is final. In case one or several bonuses malfunction and can't be opened, the final hunt end value will be without that bonus/bonuses. If you want to make your own bonus hunt, make sure to read this Guide first! See the current stats for the bonus hunt here ●●●► Stats Combined Start: €10.000 Played on:  Start: €10.000 Hunter: GOGGE

◆ 𝐁𝐨𝐧𝐮𝐬 𝐡𝐮𝐧𝐭 𝐠𝐮𝐞𝐬𝐬𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 - 𝐁𝐨𝐧𝐮𝐬𝐞𝐬 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐞𝐝 𝐨𝐧; YONIBET ◆ ◆ 𝐇𝐨𝐰 𝐦𝐮𝐜𝐡 𝐰𝐢𝐥𝐥 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐛𝐨𝐧𝐮𝐬 𝐞𝐬 𝐩𝐚𝐲 𝐢𝐧 𝐭𝐨𝐭𝐚𝐥?* ◆ *note that you guess what the bonuses will pay with the money used - you DON'T guess what the final balance will be. Balance not used will be deducted at the end for an accurate result.  𝐖𝐢𝐧𝐧𝐞𝐫𝐬 ☆1:st place: Swish ☆2:nd place: Ali_G55 ☆3:rd place: willoxXx The closest 3 guesses will get an awesome prize! 1st: €𝟏𝟎𝟎 𝐑𝐀𝐖 𝐂𝐀𝐒𝐇 2nd: 𝟕𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 3rd: 𝟓𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 Write guess (€) and your twitch username to enter the competition. ●●●► THE WINNERS WILL BE SHOWN ON THE LEADERBOARD IN THE Bonus hunter ●●●► YOU NEED TO CONTACT @QAJJAN IN CHAT OR ON THE FORUM, WITHIN 24H TO CLAIM YOUR WIN ( only cash prize winner has to contact - DaddyPoints are credited automaticly if you have stated a Twitch account in your guessing post ) ●●●► RAW CASH WINNINGS ARE PAID TO SKRILL OR NETELLER  RULES: You can only guess ONCE per IP and account. You can edit your answer up until the thread is closed. The winner has to claim the prize within 24 hours or the winnings will be voided. Disclaimer: The Bonus hunter will calculate the winners and this may differ from what you expect since the bonus hunter will also count the wins from the game when we get the bonus, giving active viewers who followed the whole hunt an advantage for being active ( they know beforehand if the game paid additional money before it was added to the list ). So from now on we concider the winners displayed in the score board to be correct and that is final. In case one or several bonuses malfunction and can't be opened, the final hunt end value will be without that bonus/bonuses. If you want to make your own bonus hunt, make sure to read this Guide first! See the current stats for the bonus hunt here ●●●► Stats Combined Start: €20.000 Played on:  YONIBET Start: €20.000 Hunters; JESUS

◆ 𝐁𝐨𝐧𝐮𝐬 𝐡𝐮𝐧𝐭 𝐠𝐮𝐞𝐬𝐬𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 - 𝐁𝐨𝐧𝐮𝐬𝐞𝐬 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐞𝐝 𝐨𝐧; ◆ ◆ 𝐇𝐨𝐰 𝐦𝐮𝐜𝐡 𝐰𝐢𝐥𝐥 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐛𝐨𝐧𝐮𝐬 𝐞𝐬 𝐩𝐚𝐲 𝐢𝐧 𝐭𝐨𝐭𝐚𝐥?* ◆ *note that you guess what the bonuses will pay with the money used - you DON'T guess what the final balance will be. Balance not used will be deducted at the end for an accurate result.  𝐖𝐢𝐧𝐧𝐞𝐫𝐬 ☆1:st place: Preditar ☆2:nd place: Cirilica ☆3:rd place: Na0mi_ The closest 3 guesses will get an awesome prize! 1st: €50 𝐑𝐀𝐖 𝐂𝐀𝐒𝐇 2nd: 𝟕𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 3rd: 𝟓𝟎𝟎 𝐃𝐚𝐝𝐝𝐲𝐏𝐨𝐢𝐧𝐭𝐬 Write guess (€) and your twitch username to enter the competition. ●●●► THE WINNERS WILL BE SHOWN ON THE LEADERBOARD IN THE Bonus hunter ●●●► YOU NEED TO CONTACT @QAJJAN IN CHAT OR ON THE FORUM, WITHIN 24H TO CLAIM YOUR WIN ( only cash prize winner has to contact - DaddyPoints are credited automaticly if you have stated a Twitch account in your guessing post ) ●●●► RAW CASH WINNINGS ARE PAID TO SKRILL OR NETELLER  RULES: You can only guess ONCE per IP and account. You can edit your answer up until the thread is closed. The winner has to claim the prize within 24 hours or the winnings will be voided. Disclaimer: The Bonus hunter will calculate the winners and this may differ from what you expect since the bonus hunter will also count the wins from the game when we get the bonus, giving active viewers who followed the whole hunt an advantage for being active ( they know beforehand if the game paid additional money before it was added to the list ). So from now on we concider the winners displayed in the score board to be correct and that is final. In case one or several bonuses malfunction and can't be opened, the final hunt end value will be without that bonus/bonuses. If you want to make your own bonus hunt, make sure to read this Guide first! See the current stats for the bonus hunt here ●●●► Stats Combined Start: €8.000 ( All might not be used ) Played on:  Start: €8.000 Hunters ; Jesus

Hi 😎 Welcome.

Guess: 20069 Twitch/Youtube: Zyvera

Hello murphygold, I am in touch with Sugar casino and a manager will surely be in touch to further look into this. They are now aware of this thread and your ongoing situation.

How much will all the bonuses pay in total?* *note that you guess what the bonuses will pay with the money used - you DON'T guess what the final balance will be. Balance not used will be deducted at the end for an accurate result. Winners 1:st place: v rr (v r r) 2:nd place: MonsieurPipo 3:rd place: jbozz_991234 The closest 3 guesses will get an awesome prize! 1st: 2000 DaddyPoints 2nd: 1000 DaddyPoints 3rd: 750 DaddyPoints Write guess (€) and twitch username to enter the competition. ●●●► THE WINNERS WILL BE SHOWN ON THE LEADERBOARD IN THE Bonus hunter ●●●► YOU NEED TO CONTACT MICHAEL TAVIC HERE ON FORUM ( @QAJJAN IN CHAT ) WITHIN 24H TO CLAIM YOUR WIN ( only cash prize winner has to contact - DaddyPoints are credited automaticly if you have stated a Twitch account in your guessing post ) ●●●► RAW CASH WINNINGS ARE PAID TO SKRILL OR NETELLER  RULES: You can only guess ONCE per IP and account. You can edit your answer up until the thread is closed. Disclaimer: The Bonus hunter will calculate the winners and this may differ from what you expect since the bonus hunter will also count the wins from the game when we get the bonus, giving active viewers who followed the whole hunt an advantage for being active ( they know beforehand if the game paid additional money before it was added to the list ). So from now on we concider the winners displayed in the score board to be correct and that is final. See the current stats for the bonus hunt here ●●●► Stats Start: €6.600 Jefe Casino €6.600 Hunter: Masse

How much will all the bonuses pay in total?* *note that you guess what the bonuses will pay with the money used - you DON'T guess what the final balance will be. Balance not used will be deducted at the end for an accurate result! The closest 3 guesses will get an awesome prize! 1st: €100 RAW CASH 2nd: 700 DaddyPoints 3rd: 500 DaddyPoints Write guess (€) and twitch username to enter the competition. ●●●► THE WINNERS WILL BE SHOWN ON THE LEADERBOARD IN THE Bonus hunter ●●●► YOU NEED TO CONTACT MICHAEL TAVIC HERE ON FORUM ( @QAJJAN IN CHAT ) WITHIN 24H TO CLAIM YOUR WIN ( only cash prize winner has to contact - DaddyPoints are credited automaticly if you have stated a Twitch account in your guessing post ) ●●●► RAW CASH WINNINGS ARE PAID TO SKRILL OR NETELLER  RULES: You can only guess ONCE per IP and account. You can edit your answer up until the thread is closed. Disclaimer: The Bonus hunter will calculate the winners and this may differ from what you expect since the bonus hunter will also count the wins from the game when we get the bonus, giving active viewers who followed the whole hunt an advantage for being active ( they know beforehand if the game paid additional money before it was added to the list ). So from now on we concider the winners displayed in the score board to be correct and that is final.  See the current stats for the bonus hunt here ●●●► Stats Combined Start: €5000 Hunter: Ante WINNERS:

Guess: 8888 Twitch/Youtube: Zyvera

Another update! New POINT STORE is now live! You can visit the store by writing !store in Twitch chat. I am aware the available items are limited, but currently this is the budget I have to work with - this may increase in the future with more and better items. Red Tiger and NetEnt are new to this, and want to test the waters first. There is also a 50% discount code in the store that can be used on the items over HERE However, this can be only used ONCE PER PERSON.

Ok guys! Time for an update. THE NEW STREAMELEMENTS MERCH STORE IS FINALLY HERE LINK TO THE STORE HERE Note that this is the cash store, and hte POINT store will be launched after this within a week, including potential discount codes for the merch you can buy here. We started with a few core items, more will be added in the coming weeks. If you have certain items you'd like to see, mail to ideas@aboutslots.com!

Hey guys! So just as a small update; have been adding some things to the store again, mainly free spins on different casinos. It ain't much yet, but véry honest work. The credits for the spins with CasinoGods and Cbet are manual and will take some days. The ones on LVBet are granted upon receiving a code that is automatically given upon redemption of the item. Please make sure you read and agree to the terms and conditions linked upon redeeming the item to avoid issues Oh - and feel free to buy some bonus buys from the store today! Stay tuned for more😎

Alright, so a new big update in regards to Streamelements and the Store! Missing points due to the Streamelements issue So! After quite a few meetings with Streamelements eventually I got note that the missed points between november 2019 and march 2020 can NOT return (at least not automatically), as the latest back up is and will always be from November 2019. So here is how we fixed this; - All premium item redemptions were manually deducted from your points balance. (Yes, only premiums, lucky you) - Everyone got 30% added to their current point balance, as this was (including competitions and giveaways) around the average points that people lost with the rollback. The more points you had, the more you got added. I know it will not exactly give you the points back that you missed. Some may get a bit more, some a bit less, but it is the best solution we can come up with for the moment. Also we will be introducing weeks where you will be getting double, or even triple points. About the actual store As many of you probably know we have stopped working with Pragmatic play, as well as Leovegas when it comes to store items. This means I am currently busy setting up a new point store (with new items), as well as a cash store - where you can buy your favourite merchandise for cash. Additionally you can get discounts up to 100% with your points in the cash store. Please stay tuned :) Ps. The bot is now back in chat, and loyalty system is enabled!

Just for info; I have disabled the Streamelements bot and the Loyalty system in general until a fix is in place for all issues that have stacked up now. Stay tuned!

Guess: 1961 Twitch/Youtube: Zyvera

Guess: 3810 Twitch/Youtube: Zyvera

So time for another update! When it comes to the points; nothing new yet. I just want to make extra note on the face we are NOT going to deduct or credit any points until I know what Streamelements is going to do from their end. Say we would deduct or credit points, and they add/deduct things as well then there is absolutely no saving it anymore So it's best to wait a bit. Now about the Pragmatic store items from Streamelements store. I am very well aware that many people still haven't received their items, haven't received a reply, or maybe haven't been contacted yet by pragmatic. Premium items have not been received yet, and payment for them has also not been done - I am aware of all of this, and I understand the frustration. Free or not, you should be getting your stuff! Now for the important part; looking at the current situation with the pragmatic store (at the moment just repeating the poor setup from last year, falling into the same delays) we've decided to cease cooperation with them. Of course we do appreciate all the time Pragmatic has put in this, and the fact they were willing to sponsor the items in the first place. However, at the moment the cooperation brings too much stress and frustration to both parties, and the community. Fort he people that have ordered whatever item from pragmatic and haven't received their items or cash - DO NOT WORRY. All redemptions made until today will be sorted properly, latest end of march. Of course we will do our best to set up a new store asap - and a cash stor for those who are willing!

PLEASE FOLLOW THIS THREAD CLOSELY FOR GENERAL UPDATES ABOUT THE COMMUNITY. YOU CAN ALSO SEE THESE ON OUR DISCORD; https://discord.gg/gbVFfa4 In case you haven't seen the e-mail, the official response from Streamelements is the following; Hello, We are writing to inform you about a recent issue we had with our loyalty system and the steps we are taking to remedy the situation. On Monday, one of our loyalty databases maintained by a 3rd party vendor was accidentally deleted from their server along with the related backups. The database held all of our recent customer loyalty program data. As a result, systems which rely on this program--such as giveaways, contests, stream store, watchtime, and media request with loyalty points--were disabled. Because we were able to identify the issue, we have re-enabled the loyalty program today. Since the vendor informed us that they are unable to restore the lost data, we are using our own offsite backups from November of 2019 to reflect data captured up until that month. We realize this is not ideal, but it is the only option we currently have. If you prefer to opt-out of using the older data we restored, simply use the reset button on your leaderboard. We apologize for the impact this has on your channel and community and will be putting in additional safeguards to ensure this doesn’t happen again. If you have any additional questions please come by our Discord. Unfortunately things like these are entirely out of our control, as we, and all other streamers using this loyalty feature are facing the same issues, and end up with the same disappointed viewers that lost a big chunk of their points and watchtime. There is absolutely nothing we can do about this, but we shall see if there is anything we can do to increase your points again with some big point giveaways, or simply increasing the gained points for a few months. On behalf of ourselves and Streamelements we apologise for the inconvenience.. UPDATE: So one minor update. As most are now well aware the points were reset to the state they were at november 2019. Additionally people that redeemed items between nov-feb got their points back, meaning some that were saving lost half, where people that redeemed got their points back. To say it lightly this is a 'really big fucking mess'. I spoke to streamelements and they are working 24/7 at the moment to see what they can do to reduce the damage done. Until I have more updates from streamelements I'm not going to manually refund/deduct any points where need be. I apologise for switching off whispers on twitch, but I would like to have to mention this only once