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Be careful with KimVegas


Peter Jørgensen

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@Zyvera is already on the case - But I just want to let you other guys know that I won some money, not too much €500, choose a cooldown period of 3 days to not be tempted on using it before they would have been processed. 

They canceled my withdraw request in the meantime, and they have disabled my account and the only answer I can get is: And this is a few lines of a conversation with their customer support:

Peter:

"Hi Jacob
I had a 500 withdrawal request, but for some reason it was canceled and I cannot log in
image.png

Your coworker told me 7 hours ago that my cooling down period would end in 6 and I should log in at withdraw it again"

Supporter Jacob:   
"A moment, please
Dear Friend, your account was closed according to the administration decision. Unfortunately the decision is final"

Peter:  
"Okay but I still need my 500€ cashed out
So please tell me how to do that ?"

Supporter Jacob:
"You can't receive your money according to the administration decision"

Peter:  

"WHAT?
Why?
I choose a 3 days cool down after I won not to be tempted to play the money
I need my €500 withdrawn now
Tell me what terms I have violated"

Supporter Jacob:
"Your account was closed according to the administration decision. Unfortunately the decision is final"

 

And that my dear friends, is the end of my story. Something fishy here right - and I ALWAYS study terms, I havnt violated anything - I dont know who their Curacao License can be valid if this is how they treat customers. And I dont even know why the text is in German this time :D 

 

 

Kimvegas shit 1.JPG

kimvegasshit 2.JPG

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Its been solved by the help of @Zyvera Thank you

They are transfering the funds manually. 

 

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Man! Zyvera is GOD!!! He helped me couple of times... God bless him...

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Very nice of Zyvera indeed but still i have to say it realy stinks that this casino even did try to not pay out your winnings from the beginning.

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On 11/4/2021 at 5:57 PM, grillkorv3n said:

Very nice of Zyvera indeed but still i have to say it realy stinks that this casino even did try to not pay out your winnings from the beginning.

Agree 🙂 

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