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dernor0308

Lordlucky Bonus?

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I signed up on Lordlucky.com today with your link from aboutslots.com

I checked if there is any Bonuscode i have to use on payment but there wasnt.

So i did a deposit of 50€ and didnt get a Bonus. I contacted the live chat and they just told me over and over to insert the code in the "bonuscode field".

So i didnt get a bonus and the 50€ were gone in like 5 mins on a 0,40€ bet. I dont get it, why do you offer the bonus of 150% but no Code or something like this? Why is their chat so stupid and doesnt know a single thing?

Feeling a bit scammed right now

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Great support!

That was the last time i used your links, at least you got your affiliate money.

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@Casinodaddy or @Zyvera can u guys check this out?

 

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Hello Dernor0308,

First of all we're very sorry that somehow this post has missed our attention. In the future I just want you to know it's always faster to message one of us directly, or mail to info@aboutslots.com.
I have no idea what happened in regards to your bonus at Lordlucky. To be fair we've had quite a few registrations there without hearing anything negative. Perhaps there was another reason than simply needing a bonus code (of which I'm pretty sure shouldn't be required), and support was simply being a bit silly. I will talk to our contact at Lordlucky, in return could you perhaps message me personally with your Lordlucky e-mail/username? I'd like to try and figure out what happened.

Apologies again!

Update;
Spoke with Lordlucky. For the 150% offer there is indeed a bonuscode 'casinodaddy'. I wasn't aware of this due to a miscommunication between us and them. However, there is a standard code on the website that gives you 100%, and when you came to support asking for the bonus that's what support should've given you/offered you instead. The bonus code for the 100% standard bonus is displayed on the Lordlucky website. If you can PM me your e-mail we can sort it out. 

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