Jackpot Wins Posted October 14, 2019 Member ID: 16,042 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 58 Content Per Day: 0.03 Reputation: 42 Achievement Points: 58 Solved Content: 0 Days Won: 1 Joined: 07/20/2019 Status: Offline Last Seen: March 18, 2020 Share Posted October 14, 2019 Was playing Lil Devil and got a server error, no big deal get them on countless BTG games. Only this time when i closed the game and re opened it my progress was cleared and all of my heart stopper hearts were gone. https://www.youtube.com/watch?v=mt6DUoMJ_H0 Got a generic reply from support who claims they contacted the provider and told them to tell me to clear my cookies and cache. It did absolutely nothing at all and no further support was provided. Im pretty shook up about this and it looks as if the casino or BTG does not care one bit. Any similar cases and did you get it resolved? How? Cause support now refuses to help in any way. tks. Link to comment https://forum.aboutslots.com/topic/5981-has-anyone-encountered-a-error-and-lost-game-progress/ Share on other sites More sharing options...
G__o__l__d__ Posted October 15, 2019 Member ID: 2,685 Group: Member Followers: 6 Topic Count: 0 Topics Per Day: 0.00 Content Count: 2,081 Content Per Day: 0.80 Reputation: 237 Achievement Points: 2,078 Solved Content: 0 Days Won: 30 Joined: 10/14/2017 Status: Offline Last Seen: Tuesday at 11:51 PM Device: Windows Share Posted October 15, 2019 Not on lil devil But another streamer LOST 47x on Kingmaker Link to comment https://forum.aboutslots.com/topic/5981-has-anyone-encountered-a-error-and-lost-game-progress/#findComment-105382 Share on other sites More sharing options...
Tussilago Posted October 15, 2019 Member ID: 1,285 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 820 Content Per Day: 0.31 Reputation: 9 Achievement Points: 820 Solved Content: 0 Days Won: 1 Joined: 08/10/2017 Status: Offline Last Seen: May 3 Device: Windows Share Posted October 15, 2019 i read on casinogrounds that something similar happened to pausefish i think it was, but no idea if it has been resolved Link to comment https://forum.aboutslots.com/topic/5981-has-anyone-encountered-a-error-and-lost-game-progress/#findComment-105384 Share on other sites More sharing options...
Jackpot Wins Posted October 15, 2019 Member ID: 16,042 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 58 Content Per Day: 0.03 Reputation: 42 Achievement Points: 58 Solved Content: 0 Days Won: 1 Joined: 07/20/2019 Status: Offline Last Seen: March 18, 2020 Author Share Posted October 15, 2019 Yeah BTG really needs to step up and resolve these cases instead of not giving a damn. Link to comment https://forum.aboutslots.com/topic/5981-has-anyone-encountered-a-error-and-lost-game-progress/#findComment-105389 Share on other sites More sharing options...
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