Vino Posted December 28, 2019 Member ID: 5,111 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 2 Content Per Day: 0.00 Reputation: 0 Achievement Points: 2 Solved Content: 0 Days Won: 0 Joined: 02/28/2018 Status: Offline Last Seen: January 5, 2020 Share Posted December 28, 2019 A few days ago I accepted a bonus on Sugar casino. I already played Lots of different casino’s also via this site. I did a €100,- deposit and had a €100,- bonus. I did €2,- spins and won a 1800x bonus (€3600,-). To finish my wagering off €1700,- I started to do higher bets (€5,-) I am used to that the casino doesnt allowed to let you play and blocks the bet so you can not make the mistake. after wagering I had a balance off €4200,- and did a withdraw requested. They needed some papers and I profided it. After 2 days I got a mail that my withdraw was cancelled and that my money was taken by the casino. It was because I did €5,- bets instead off €4,- bets. I know it is better to read the terms first but I played over 25 casino’s and never had this problem. when I contacting support they dont want to help and say that I nees to send a mail. I Made 1 small mistake with the bets and they took all the money. It is not fair in my opinion. Can somebody advice me? Link to comment Share on other sites More sharing options...
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