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Betvili - Canceling bonus, without any notification.


d4nesky
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Hey, I registered via Betvili with Casinodaddy code. My first bullet was ripperoni, but I still got daily 30 spins on book of sun. For third day, I got 17 euro and I printed it to 55 euro. I was playing one of the game when after one 0,15 euro spin my balance went from 53 to 1,5 euro. When I went on my profile it was info, that I canceled the bonus. Contacted support, they don't know anything about it, highly not recommend, because of the shady strategy on the casino. Idk, if they forced my account to activated new spins, but how the fucn can I do x35 wager, there was no info on the regulamin. Not recommend, beware.

https://prnt.sc/10efnad

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  • 3 weeks later...

Hello @d4nesky,

My name is Sara. I represent Betvili team.

Thanks for your feedback first of all, it helps us improve our service very much. 

We would greatly appreciate if you can send us more details (username/email), so we can dive deeper into the situation and get back to you with the response. 

Thank you in advance,

 

 

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