Heya,
Ive been waiting for my withdrawal for 3 weeks. When i deposited i did not use any bonuses, i deposited and played it up to 2000 eur, withdrawed it as btc but it got canceled due to KYC. The KYC took 1 week to be accepted, after that i made a new withdrawal, it got canceled after some days, the reason was that i had to withdrawal with SEPA (I understand that too..) so no problems. After that i made a withdrawal with SEPA and this is 8 days ago, soon 9 days. They do not reply with anything, the support chat takes around 2-3 days to reply with the standard answer:
"The finance team will take care of it.."
And i just wonder, 8 days to accept a withdrawal, for me its insane and i have never seen a delay like this before. Someone else that had the same problem with Slotpot?