Cannavero Posted September 13, 2018 Member ID: 8,837 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 1 Content Per Day: 0.00 Reputation: 0 Achievement Points: 1 Solved Content: 0 Days Won: 0 Joined: 09/13/2018 Status: Offline Last Seen: September 13, 2018 Share Posted September 13, 2018 Hi I would like to warn any players who consider playing at FrankFred Casino. I was allowed to play at their site when I should have been denied, due to being self-excluded for gambling issues on their sister sites, who use the same license. Not only was I allowed to play, but I was also denied refund of lost deposits. I asked for an explanation and after almost a month they responded and confirmed I was self excluded from their sister sites, but had not given gambling issues as a reason for the exclusion. This is incorrect as I know I gave gambling problems as the reason for the exclusion. We all know what would’ve happened if I won big and wanted to cash out. I will write an MGA-complaint as a last attempt to retrieve my money back. Proof of my claims can be given upon request. Will write an update if anything changes. Link to comment Share on other sites More sharing options...
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