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Betzest strangeness


allreven

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Hello!

I just deposited 30e to my account on betzest. They arrived but was in my sport real saldo.

When i tried to transfer the money to the casino saldo, it got refused saying i was suspended,

Then i opened a slot and it shut down saying i was selfexluded. I dont remember selfexluding, but it is very likely, since ive done so on many casinioes.

So, when i talk to support, they ask me to email, the finance department. I do and they say they cant send the money back to me cause it has to be wagered, but i deposited without bonus. They even say i have to wager it on sports since im selfexluded. I find the whole thing very strange,

I just wrote them back saying i deposited without bonus and now waiting for an answer.

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This sounds so strange. I wonder if this casino knows what they're doing. 

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  • 2 weeks later...

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You cannot wager IF self excluded

One for the Mga  and Swedish authorities

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