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timschaeffer

[TOPIC FINISHED] Campeonbet adress verification

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i will just leave the original message down below, basicly i won a twitch giveaway and i now need to withdraw to my bank / neteller but they simply wont accept anything to proof my adress, maybe you guys have some tips from me.

 

Hello People,

So one week ago i was really happy since i won 500 euro in your twitch giveaway provided by campeonbet and svenbet. During the week i tried to verify my account as quick as possible since they did not ask me to give it me straight away but they just put it into my account. Not a big problem i would say since it should not be hard to verify myself but apparently now i have trouble with them.

During the full week i uploaded my ID Card (Passpord) and my Neteller info, both accepted. Now when it comes to my adress they keep rejecting everything i send to them. I provided them with the same documents i use at EVERY other casino, and on all other casino’s its fine but here i have no clue why they keep rejecting them.

I had contact with the livechat and the KYC team. I started by sending them my phone bill, it was the easiest one to get but then they told me this was not accepted, got that on other sites sometimes aswell so fine. I then made a deposit to them and send them my bank statement (deposit) to them. Then they contacted me by email and said they needed a document that showed an URL with the secure connection symbol. so i logged in online into my bank account and send them a screenshot of this, and still it gets rejected.

I am from the Netherlands and currently live with my parents, and i have no clue what to do now, i tried everything they asked and still i dont get anywhere. I hope someone of the mods or maybe Daskelele themselves could contact them and help me with this issue. If you guys have any tips i would love to hear them.

In the attachments i will provide the documents i have send to them so you guys get a clear picture of the things i have send. I hope someone can help me and this gets resolved quickly.

With kind regards,

Tim Schaeffer

 

 

 

________________________________________________________

kept playing on their site this week till my balance hit 0, done with it and never comming back :)

 

 

 

Edited by timschaeffer

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Well first of all, are u stated at the adress or got 2 adresses? If u are not stated at the adress they will keep deny u. Why i ask i that u typed currently living so make sure u stated as living at parents adress if u send in proof. Hope u got what i mean .

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2 hours ago, Snapcroc said:

Well first of all, are u stated at the adress or got 2 adresses? If u are not stated at the adress they will keep deny u. Why i ask i that u typed currently living so make sure u stated as living at parents adress if u send in proof. Hope u got what i mean .

ye im stated here aswell, i do not have a second adress anywhere and everything about me is on this adress aswell.

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Your bank should offer you a service where they provide proof of you being the account holder as well as confirming your address. For me that is the document I typically use as it has e-signature proving its validity and no casino has had any problems with it really. If you can't find it since the langauge on bank sites can be quite hard to comprehend you can probably contact the bank  via phone, email, or even live chat.

The problem is that it usually costs a bit, for me it was like 15 euros no idea how much it is for you but that would be the one solution I would advise since you are living with parents and probably have no other type of bills apart from the phone bill you already did mention.

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ok then they should be listed very scetchy as u done 100% correct. Also if u quick search alot of people had problem with Campeonbet ...2-3 stars and alot of "Scam" site reviews. Would rate em after checking so many posts i could as pure scam and should be shut down without any delay. Some people sent in proof over 15 times and still got denied . 

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Hi, 

 

How did this end Tim ? I am also a victim of their scam. 

I am just curious.

 

Greetingz

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