captain_delete Posted March 16, 2021 Member ID: 23,307 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 118 Content Per Day: 0.10 Reputation: 9 Achievement Points: 118 Solved Content: 0 Days Won: 0 Joined: 07/10/2020 Status: Offline Last Seen: April 11, 2022 Share Posted March 16, 2021 I actually thought that I was lucky when I managed to reedem an item from the store inbetween all the cooldowns. Not. 2 months has gone by, and not a single item received. No feedback, no confirmation. No nothing. I asked once on twitch whisper to one of the responible in this channel and got the answer that " That shipment is gonna take some time but if you redeemed it you will get it". Ok, like I want my YGGdrasil blanket for midsummer. You can just keep it. And my points as well. I really don't care. Yours Respectfully, Captain Delete Link to comment Share on other sites More sharing options...
Zyvera Posted March 16, 2021 Member ID: 2 Group: Moderator Followers: 28 Topic Count: 213 Topics Per Day: 0.10 Content Count: 563 Content Per Day: 0.27 Reputation: 396 Achievement Points: 5,057 Solved Content: 0 Days Won: 71 Joined: 01/30/2018 Status: Offline Last Seen: 6 hours ago Device: Windows Share Posted March 16, 2021 Hey there! Seeing the end of your message; do you actually still want help, or just to tell us you are angry and no longer care? The thing is, the store orders are sent out by a third party. Whenever someone redeems an item, we pass on the shipment information, after which it gets sent out. If there are issues with delays, we can only know this if you send us an e-mail about this to streamstore@aboutslots.com, info@aboutslots.com, or any other e-mail. The moderator in question should've told you this as well, or pointed you in the direction of Qajjan, so he can check what's wrong here. Apologies for the misunderstanding. However my question still stands; do you still want help? If so please mail to the address above, or whisper Qajjan on Twitch. 2 Link to comment Share on other sites More sharing options...
captain_delete Posted March 17, 2021 Member ID: 23,307 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 118 Content Per Day: 0.10 Reputation: 9 Achievement Points: 118 Solved Content: 0 Days Won: 0 Joined: 07/10/2020 Status: Offline Last Seen: April 11, 2022 Author Share Posted March 17, 2021 1 Link to comment Share on other sites More sharing options...
HardGain Posted March 20, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted March 20, 2021 Hi! On the other hand I got this reply from streamelements stuff, when asking about christmas socks i ordered months ago Quote Hello,months ago I redeemed points for christmas socks, from the streamer Casinodaddy, but still didnt received anything. My username in the dashboard is HardGain. Can you please look into it to found out what went wrong? Thank you ! Can someone please help me out? Thanks in advance Link to comment Share on other sites More sharing options...
HardGain Posted April 23, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted April 23, 2021 @captain_delete any news? Link to comment Share on other sites More sharing options...
captain_delete Posted May 1, 2021 Member ID: 23,307 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 118 Content Per Day: 0.10 Reputation: 9 Achievement Points: 118 Solved Content: 0 Days Won: 0 Joined: 07/10/2020 Status: Offline Last Seen: April 11, 2022 Author Share Posted May 1, 2021 @HardGain Nope. Sent a mail to streamstore 3 weeks ago and same answer: We don't know. Link to comment Share on other sites More sharing options...
HardGain Posted May 1, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted May 1, 2021 (edited) well I don't know what to think. nobody can help us I guess? 😥 I have 30k points more to spent, don't want them go to waste... Edited May 1, 2021 by HardGain Link to comment Share on other sites More sharing options...
HardGain Posted May 7, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted May 7, 2021 (edited) Casinodaddy stuff, something is really wrong with the store. It's not just we don't get any response, but today I redeemed a Longsleeve shirt, received a code, insert it into the box in the box and got this message: Contacted the streamelement support and they answered I have to contact streamer or his moderator team to solve the issue. now, the twitch chat is busy and my message get lost in a sec., who is the moderator incharged for the store? Edited May 7, 2021 by HardGain Link to comment Share on other sites More sharing options...
justbeerit Posted May 8, 2021 Member ID: 4,144 Group: Moderator Followers: 1 Topic Count: 6 Topics Per Day: 0.00 Content Count: 450 Content Per Day: 0.21 Reputation: 91 Achievement Points: 434 Solved Content: 0 Days Won: 8 Joined: 12/30/2017 Status: Offline Last Seen: July 27 Device: Windows Share Posted May 8, 2021 Mate, you are putting the code on wrong one u can see in merch center that u have options where they say FREE WITH CODE, u need to go into that one ❤️ and ur item will be on the way to you ❤️ 1 Link to comment Share on other sites More sharing options...
HardGain Posted May 8, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted May 8, 2021 Hey @justbeerit ! Thank you very much! 🙏 Link to comment Share on other sites More sharing options...
captain_delete Posted July 28, 2021 Member ID: 23,307 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 118 Content Per Day: 0.10 Reputation: 9 Achievement Points: 118 Solved Content: 0 Days Won: 0 Joined: 07/10/2020 Status: Offline Last Seen: April 11, 2022 Author Share Posted July 28, 2021 More than half a year ago now that I managed to reedem this blanket from the "best store in the world" 😂. 10th of July I sent an reminder-email to CD Streamstore Aboutslot. Never got a reply. Directed a message to Zyvera in live chat a few days ago He obviously choosed to ignore it. It's just getting better.. Link to comment Share on other sites More sharing options...
HardGain Posted July 28, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted July 28, 2021 Still no luck with my Christmas socks And the next Christmas is coming... But I did received the shirt Link to comment Share on other sites More sharing options...
Diino1993 Posted September 11, 2021 Member ID: 14,847 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 316 Content Per Day: 0.20 Reputation: 3 Achievement Points: 316 Solved Content: 0 Days Won: 0 Joined: 05/09/2019 Status: Offline Last Seen: September 5 Birthday: 11/25/1993 Device: Windows Share Posted September 11, 2021 I had no issues. I redeemed my CD joggers and got it within 2 weekend but i guess it's beacuse i'm also from Sweden Link to comment Share on other sites More sharing options...
HardGain Posted October 11, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted October 11, 2021 winter is coming, still nothing Link to comment Share on other sites More sharing options...
captain_delete Posted October 26, 2021 Member ID: 23,307 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 118 Content Per Day: 0.10 Reputation: 9 Achievement Points: 118 Solved Content: 0 Days Won: 0 Joined: 07/10/2020 Status: Offline Last Seen: April 11, 2022 Author Share Posted October 26, 2021 Masse Masse, where is my blanket?? 10 months now and still counting. Or is this just a scamaze-store?? Link to comment Share on other sites More sharing options...
HardGain Posted December 2, 2021 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted December 2, 2021 and it's December 2021 🤒 Link to comment Share on other sites More sharing options...
majorninth Posted December 2, 2021 Member ID: 21,536 Group: Member Followers: 0 Topic Count: 2 Topics Per Day: 0.00 Content Count: 8 Content Per Day: 0.01 Reputation: 3 Achievement Points: 8 Solved Content: 0 Days Won: 0 Joined: 03/25/2020 Status: Offline Last Seen: March 11, 2022 Share Posted December 2, 2021 We are all know if the streamers cared and wanted they would make the shipments happen. They choose not to give a fuck which in a way I understand Link to comment Share on other sites More sharing options...
Cocosmad Posted April 26, 2022 Member ID: 2,859 Group: Member Followers: 0 Topic Count: 18 Topics Per Day: 0.01 Content Count: 139 Content Per Day: 0.06 Reputation: 20 Achievement Points: 139 Solved Content: 0 Days Won: 4 Joined: 10/23/2017 Status: Offline Last Seen: September 18 Device: iPhone Share Posted April 26, 2022 Stop flaming on the streamers. Contact streamelements with ur ordernr instead. ive redeemed tshirts, hoodied caps from cd and other streamers and never had any problem. package deliveres within 7 days for me i alwyays get order# aswell from streamelements. Contact streamelements directly and stop bully the streamers! Come on its free stuffs why u have to be rude when its stuffs u get for free? Link to comment Share on other sites More sharing options...
HardGain Posted September 17, 2022 Member ID: 27,303 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 9 Content Per Day: 0.01 Reputation: 0 Achievement Points: 9 Solved Content: 0 Days Won: 0 Joined: 03/20/2021 Status: Offline Last Seen: 14 hours ago Device: Windows Share Posted September 17, 2022 another winter is coming... 🥶 @captain_delete you gave up on your blanket? 😌 Link to comment Share on other sites More sharing options...
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