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Taboovector

Forgot I had bonus active bought bonus need help.

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Posted (edited)

Not sure we're to place this topic

So I am relatively new in gambling with a bonus but in 1 instant I forgot I had a bonus bought the bonus on extra chili right after I remembered the bonus back out of game before the bonus started,  but it keep trying to put me back in the game,  so I just closed the page completely,  does a mail explaining my mistake /error to support help?  The casino im using is queenvegas 

Thought I ask here since well i hope u know answer to my fails :(

Edited by Taboovector

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Do the site have live support, then try talk to them there and say u accedently pressed the buy button....

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Yea I done that cut cannot enter the page it by at restart the game all the time so I'm stuck without hope to reach support in any other way then email.  I just hope they don't remove my winnings :( but thanks for answering.  

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When I placed a bet higher than max on a bonus, I spoke to live support. They said they've noted it but not to do it again or it will affect the withdraw if you manage to clear the wagering. 

Wasn't queenvegas but may be worth a try.

Good luck 

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Hi it's something I have try telling live chat but unfortunately live chat is never live it seems and they never answer on mail either,  hopefully they do before the bonus disapear along with everything I won...  but thank you for the suggestion :)

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The problem is solved thanks all for help :)

 

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nice bro, glad u solved it ;)

 

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