Bethard; is this a serious company?

[betwoman]

I got an email with a 50% bonus up to 1000 NOK.

then i made a full deposit on 2000, making my account to be 3000 NOK.

so i made some bets and won. suddenly my account was 11 700 nok, after few hours.

i was so happy, this is the first time i have made a big win like that.

further i checked my account, that my bonus was finished.

still so happy with my winnings.

before i stopped i tryed out casino, and my luck continued.

after finishing playing my account was up in 14 000 nok, making winnings to be 12 000

my biggest win ever!!

so i made a withdrawal on everything

 

next day

i try to login, a message comes up says my account is blocked

i contact support, they say bethard needs to make a security check.

this is 11 days ago

they have not done anything

and i have contacted them so many times

 

I find this extremely unfair, dishonest and highly unproffessional.

i will never let them steal my winnings like this

right now i dont know what to believe, i thought bethard was a serious company.

i have made deposit there once in a while, mostly losing

then when i finally win, this is what they do

 

i hope someone here can help me here. 

[ShawSlots]

I got an email with a 50% bonus up to 1000 NOK.

then i made a full deposit on 2000, making my account to be 3000 NOK.

so i made some bets and won. suddenly my account was 11 700 nok, after few hours.

i was so happy, this is the first time i have made a big win like that.

further i checked my account, that my bonus was finished.

still so happy with my winnings.

before i stopped i tryed out casino, and my luck continued.

after finishing playing my account was up in 14 000 nok, making winnings to be 12 000

my biggest win ever!!

so i made a withdrawal on everything

 

next day

i try to login, a message comes up says my account is blocked

i contact support, they say bethard needs to make a security check.

this is 11 days ago

they have not done anything

and i have contacted them so many times

 

I find this extremely unfair, dishonest and highly unproffessional.

i will never let them steal my winnings like this

right now i dont know what to believe, i thought bethard was a serious company.

i have made deposit there once in a while, mostly losing

then when i finally win, this is what they do

 

i hope someone here can help me here. 

 

 

 

11 days waiting for security check is a joke. Have they been in contact with you at all?

[betwoman]

Case is solved, after putting high pressure from different "casino-rating-sites" and gambler-forums.

And yes, 11 days was a real joke.

[ShawSlots]

Great to hear! Posting on forums when casinos take the piss always speeds thing up