eazymode142 Posted May 30, 2019 Member ID: 12,237 Group: Member Followers: 0 Topic Count: 3 Topics Per Day: 0.00 Content Count: 44 Content Per Day: 0.02 Reputation: 3 Achievement Points: 44 Solved Content: 0 Days Won: 0 Joined: 12/22/2018 Status: Offline Last Seen: May 15, 2021 Share Posted May 30, 2019 Hello everyone, I would just want to confirm if the casino did the right thing or not. I was playing on Sloty for the first time using their first deposit bonus, so I had a wager on the money and a max bet of 5 euro per spin. While switching games and trying to find something to win big on (they do not have a lot of different slots, only Netent and Yggdrasil) I got in to a game that had a very odd setup, so while fixing the bet I accidently bet 125 euro for 1 spin, on which I didn't win a a thing, it was a complete deadspin. I manage to wager the bonus and end up with 1210euro (the deposit was 300euro + 300euro bonus). Now they have canceled my withdrawal and put back 300euro to my account. Should I accept my mistake or is there something I can do? It is after all 910 euro which I felt I won, all but for a simple mistake that actually made them loose 125 euro less. Have a good evening! Link to comment Share on other sites More sharing options...
Qajjan Posted May 30, 2019 Member ID: 12,405 Group: Administrator Followers: 123 Topic Count: 1,040 Topics Per Day: 0.54 Content Count: 2,835 Content Per Day: 1.46 Reputation: 2,079 Achievement Points: 3,101 Solved Content: 0 Days Won: 372 Joined: 12/28/2018 Status: Offline Last Seen: 2 hours ago Device: Windows Share Posted May 30, 2019 Well, in my opinion Casinos are always very strict to their rules. Unless you are a very importyant gambler I think the chanses are quite small that you will be in the right if you broke one of the rules ( no matter how small ). You should of course ask them but I think they will turn you down, sadly. Good luck though 👊 Link to comment Share on other sites More sharing options...
ShawSlots Posted May 31, 2019 Member ID: 12 Group: Member Followers: 7 Topic Count: 63 Topics Per Day: 0.02 Content Count: 523 Content Per Day: 0.20 Reputation: 89 Achievement Points: 523 Solved Content: 0 Days Won: 13 Joined: 01/12/2017 Status: Offline Last Seen: December 20, 2019 Birthday: 11/21/1991 Share Posted May 31, 2019 I think that's a fair outcome mate id be happy with it.. Some brands you would have got nothing and since you did break the terms and conditions Even though by accident and you didn't win its still a breach of the terms.. Sadly iv seen players loose many tens of thousands by mistakes like this so its always best to be careful.. Link to comment Share on other sites More sharing options...
eazymode142 Posted May 31, 2019 Member ID: 12,237 Group: Member Followers: 0 Topic Count: 3 Topics Per Day: 0.00 Content Count: 44 Content Per Day: 0.02 Reputation: 3 Achievement Points: 44 Solved Content: 0 Days Won: 0 Joined: 12/22/2018 Status: Offline Last Seen: May 15, 2021 Author Share Posted May 31, 2019 Alright, I admit my defeat! Thanks for your reply guys! ❤️ 1 Link to comment Share on other sites More sharing options...
ShawSlots Posted June 1, 2019 Member ID: 12 Group: Member Followers: 7 Topic Count: 63 Topics Per Day: 0.02 Content Count: 523 Content Per Day: 0.20 Reputation: 89 Achievement Points: 523 Solved Content: 0 Days Won: 13 Joined: 01/12/2017 Status: Offline Last Seen: December 20, 2019 Birthday: 11/21/1991 Share Posted June 1, 2019 Sometimes its best to. it always sucks though.. Wish you good luck in the future mate :) 1 Link to comment Share on other sites More sharing options...
Nordog Posted June 11, 2019 Member ID: 9,485 Group: Member Followers: 0 Topic Count: 1 Topics Per Day: 0.00 Content Count: 3 Content Per Day: 0.00 Reputation: 1 Achievement Points: 3 Solved Content: 0 Days Won: 0 Joined: 10/03/2018 Status: Offline Last Seen: November 10, 2019 Share Posted June 11, 2019 Next time you max bet by accident, imidiatly talk to support. That way they can most likely fix it. Do this if you win or not. 1 Link to comment Share on other sites More sharing options...
rext7 Posted June 11, 2019 Member ID: 854 Group: Member Followers: 1 Topic Count: 11 Topics Per Day: 0.00 Content Count: 209 Content Per Day: 0.08 Reputation: 13 Achievement Points: 209 Solved Content: 0 Days Won: 1 Joined: 06/26/2017 Status: Offline Last Seen: Tuesday at 08:47 PM Device: Windows Share Posted June 11, 2019 Nordog have best solution possible for this in the future, "Most" casinos will still accept ur withdraw if you contact the support right away, misstakes can happen, but the terms of a welcomebonus can be very strict and its important to make sure to not break any terms, atleast you get your initial deposit back 1 Link to comment Share on other sites More sharing options...
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