PasPas Posted July 8, 2019 Member ID: 15,610 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 1 Content Per Day: 0.00 Reputation: 0 Achievement Points: 1 Solved Content: 0 Days Won: 0 Joined: 07/08/2019 Status: Offline Last Seen: July 9, 2019 Share Posted July 8, 2019 So, I opened an account a couple of months ago at Leovegas, I have been playing without a problem and been withdrawing UNTIL THIS WEEKEND!! This weekend I withdrew an amount of 6500 SEK (roughly 650 euro) and suddenly my account was blocked.. Now this made me wonder, what is happening? I went to the live support, and they cant give me any information.. They only refer me to the rule 2.1.9 "2.1.9 LeoVegas may at its own discretion and without having to provide any justification, refuse to open an account or close an existing account. However, all contractual obligations already made will be honoured." And today I asked them yet again WHY? I wanna know a reason why u steal my initial deposit and now my winnings? Then they replied me with this e-mail https://imgur.com/SVvfTSE And I was like hold up a minute, Open or attempt to Open more than one account? I never had an account before and I asked her what is my old account then? She said "Let me see" then suddenly it takes another turn, she doesnt reply with the 1.14 rule (as you can see in the first screenshot) she refers me AGAIN to the 2.1.9 rule, it seems like she didnt find ANY account that I have opened before? I even told that it might been a hacker maybe who has opened account in my name ? I have read alot about this where hackers open account in random names and try to either steal money from other peoples cards/accounts. So now she doesnt even reply me about this and just refers to the 2.1.9 rule again and just arrogantly says "its like this you are not welcome to play here anymore" So this my friends is how casinos scam the shit out of you LEGALLY and Immoral In the pictures below you can see the whole conversation I had with "Ebba" from LeoVegas (its in swedish tho https://imgur.com/a/frThTRZ Link to comment Share on other sites More sharing options...
Qajjan Posted July 8, 2019 Member ID: 12,405 Group: Administrator Followers: 134 Topic Count: 0 Topics Per Day: 0.00 Content Count: 2,926 Content Per Day: 1.38 Reputation: 2,201 Achievement Points: 3,193 Solved Content: 0 Days Won: 393 Joined: 12/28/2018 Status: Online Last Seen: 10 minutes ago Device: Windows Share Posted July 8, 2019 That sounds like totally bullshit, and it's Leo Vegas even. I thought that, somewhere in this I would found what you did wrong, so I could tell you. But, no, I can't see that you did anything wrong. Or, atleast, the support refuses to tell you so, if that is the case. This is really wierd, this should not be accepted. I really hope this will be solved. They can not just confiscate your money without giving a reason, or, showing some evidence of that this has happened. Link to comment Share on other sites More sharing options...
OvE Posted July 8, 2019 Member ID: 157 Group: Moderator Followers: 8 Topic Count: 0 Topics Per Day: 0.00 Content Count: 3,261 Content Per Day: 1.16 Reputation: 582 Achievement Points: 3,382 Solved Content: 0 Days Won: 57 Joined: 01/25/2017 Status: Offline Last Seen: Friday at 06:00 PM Device: Windows Share Posted July 8, 2019 wow, this is just WOW...... 🤔 Link to comment Share on other sites More sharing options...
Proudr Posted July 9, 2019 Member ID: 8,324 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 361 Content Per Day: 0.16 Reputation: 25 Achievement Points: 361 Solved Content: 0 Days Won: 0 Joined: 08/08/2018 Status: Offline Last Seen: September 1 Device: iPhone Share Posted July 9, 2019 If they cant provide the other account i think this is some serious bullshit. It's surprising though as it's LeoVegas, one of the more serious casinos. Did you recently move or something? Link to comment Share on other sites More sharing options...
Stevenseagullol Posted July 9, 2019 Member ID: 15,116 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0.00 Content Count: 8 Content Per Day: 0.00 Reputation: 0 Achievement Points: 8 Solved Content: 0 Days Won: 0 Joined: 05/26/2019 Status: Offline Last Seen: February 9, 2023 Share Posted July 9, 2019 Heard many people having these kind of problems with Leo. it happened to me with odds on bet365 aswell, i was winning quite a lot and suddenly they closed my account aswell given me the Reason “we dont have to give a reason”. Link to comment Share on other sites More sharing options...
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