Zyvera Posted May 29, 2019 Member ID: 2 Group: Administrator Followers: 34 Topic Count: 107 Topics Per Day: 0.04 Content Count: 630 Content Per Day: 0.26 Reputation: 528 Achievement Points: 5,117 Solved Content: 0 Days Won: 98 Joined: 01/30/2018 Status: Offline Last Seen: 19 hours ago Device: Windows Share Posted May 29, 2019 Hey everyone! Just want to give you a general update on some stuff. First of all I'd like you all to know I'm very aware of several problems around the Streamelements store and giveaways. Many of you have been whispering me (and you were right to do so) in regards to items missing, free spins missing, and giveaway funds missing. Some perhaps have not whispered because they may think it to be 'rude' to complain about free stuff. I personally think if you rightfully won something you should be able to count on getting it within a reasonable timeframe, and this has certainly been lacking. I'd like you to at least be aware of the fact I take all your questions and complaints seriously, and am in close contact (read; nagging him every hour) with Dan on all these matters. Dan relies on his team like I rely on Dan to sort everything properly - and that doesn't always go down as fluently as desired. On behalf of Dan and the CasinoDaddy team we'd like to apologise for any delays. For clarity I will break down and give you some insight/general information on what's going on where;Missing free spins If you are missing free spins on Videoslots that you have purchased with DaddyPoints, please make sure of the following. - Have I read if I am eligible for the spins in regards to country exclusion? - Have I done a real cash deposit on Videoslots in the past 2 weeks? (Makes you count as active player) - Have I purchased the items more often than allowed according to the terms? - Have I double checked if the e-mail I wrote down is actually my videoslots account e-mail? If any of these questions are answered with 'no', then that would be the reason. If you have checked all this and still did not receive your free spins, mail to streamstore@aboutslots.com. Limga reads everything, and contrary to popular belief he actually does try his best to sort your stuff out Missing LeoVegas or Pragmatic store items For LeoVegas items it's quite simple. You need to double check if you've actually written down your LeoVegas registration e-mail in the Streamelements interface, and be the owner of a non-closed, non-self excluded account. Currently Sweden is excluded until further notice - hopefully this will be changed. For Pragmatic items (Pip caps, CD T-shirts, CD Hoodies), make sure you write down everything exactly as asked on every line, they need all information to properly send an item. We know there have been some big delays with the hoodies, but a large group of hoodies HAS been sent out just a few days ago, and we hope you will get them in your mail soon.Exclusive item orders (Ps4, xbox, iphone, Drone) Just want to quickly note here that the people that ordered a Playstation 4, X-box or Drone should NOW have received a personal e-mail from Dan with the request to confirm your address for the item to be sent Giveaway Payments The giveaways payments from the 09/05 and 25/05 giveaway have yet to be paid. Usually Dan gives me information he gets, and I forward this information to you. Regrettably I have been unable to keep my word on several occasions due to complications currently going on with Skrill on Pragmatics end. I am waiting just as much as you are, as I do not like having to disappoint you every time in a private chat. We will try our best to get this sorted as soon as we can, and I just want to make sure that you all know that you will get what you rightfully won or ordered.EDIT: WINNERS THAT CONTACTED ME HAVE BEEN PAID.But on the bright side... Since we have been feeling we let you down a bit lately as a community - especially since the last €1500 Social Tournament didn't go as intended either (we crashed the servers) we would like to make it up to you guys. In one of the coming weeks (to be announced!) when the new servers are live, we will treat you with an exclusive social tournament with a prize pool of at least €3000, and a first prize of at least €500! (For information about how they work, please check out THIS old thread)Feel free to let us know which Pragmatic game you would like to see the tournament on! See you in chat ❤️ 1 2 Link to comment Share on other sites More sharing options...
Diino1993 Posted May 29, 2019 Member ID: 14,847 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 321 Content Per Day: 0.16 Reputation: 3 Achievement Points: 321 Solved Content: 0 Days Won: 0 Joined: 05/09/2019 Status: Offline Last Seen: 13 hours ago Birthday: 11/25/1993 Device: Windows Share Posted May 29, 2019 The only thing i'm missing is 70% of my braincells after watching Rip playing Garga 2 Link to comment Share on other sites More sharing options...
spasmenopa Posted May 29, 2019 Member ID: 13,798 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 4 Content Per Day: 0.00 Reputation: 1 Achievement Points: 4 Solved Content: 0 Days Won: 0 Joined: 04/19/2019 Status: Offline Last Seen: June 5, 2019 Share Posted May 29, 2019 Dog house or da vinci would be sick to have in the tournament! 1 Link to comment Share on other sites More sharing options...
DankDegen Posted May 29, 2019 Member ID: 670 Group: Member Followers: 0 Topic Count: 2 Topics Per Day: 0.00 Content Count: 49 Content Per Day: 0.02 Reputation: 2 Achievement Points: 49 Solved Content: 0 Days Won: 0 Joined: 05/08/2017 Status: Offline Last Seen: July 25, 2019 Share Posted May 29, 2019 Keep up the good work, Zyvera, Dan and the teambehind the scenes. Thank you guys and Pramatic/Leovegas for giving us one of the most exciting stores on Twitch. 1 Link to comment Share on other sites More sharing options...
ShawSlots Posted May 29, 2019 Member ID: 12 Group: Member Followers: 7 Topic Count: 63 Topics Per Day: 0.02 Content Count: 523 Content Per Day: 0.19 Reputation: 89 Achievement Points: 523 Solved Content: 0 Days Won: 13 Joined: 01/12/2017 Status: Offline Last Seen: December 20, 2019 Birthday: 11/21/1991 Share Posted May 29, 2019 1 hour ago, Diino1993 said: The only thing i'm missing is 70% of my braincells after watching Rip playing Garga Same as bro 1 Link to comment Share on other sites More sharing options...
Qajjan Posted May 30, 2019 Member ID: 12,405 Group: Administrator Followers: 131 Topic Count: 1,102 Topics Per Day: 0.53 Content Count: 2,901 Content Per Day: 1.39 Reputation: 2,167 Achievement Points: 3,168 Solved Content: 0 Days Won: 386 Joined: 12/28/2018 Status: Offline Last Seen: 7 hours ago Device: Windows Share Posted May 30, 2019 Thank you @Zyvera for making some things clear! People have been asking a lot and hopefully now they understand a bit more about the situation 1 Link to comment Share on other sites More sharing options...
wishmasterisking Posted May 31, 2019 Member ID: 2,109 Group: Member Followers: 0 Topic Count: 7 Topics Per Day: 0.00 Content Count: 859 Content Per Day: 0.34 Reputation: 76 Achievement Points: 859 Solved Content: 0 Days Won: 5 Joined: 09/20/2017 Status: Offline Last Seen: January 2 Device: Android Share Posted May 31, 2019 WHERE IS MY HOODIE GOD DAMN IT?? 😠😂 Nah, just kidding. I know you guys do a good job to get us viewers happy and satisfied, but its good that you come with an explenation and hopefully people read this. Keep up The good job mods and CD 👊😍 1 Link to comment Share on other sites More sharing options...
TranceLucienT Posted June 9, 2019 Member ID: 7,455 Group: Member Followers: 0 Topic Count: 3 Topics Per Day: 0.00 Content Count: 58 Content Per Day: 0.03 Reputation: 6 Achievement Points: 58 Solved Content: 0 Days Won: 1 Joined: 06/20/2018 Status: Offline Last Seen: November 9, 2023 Device: Windows Share Posted June 9, 2019 just incase someone is also waiting for their cap and wondered what happened doe, i talked to dan few days ago, and he said then that the caps will be sent (latest patch of them) when all 300 have been sold(13 was left at the time), it happened few days ago, so propably they start sending them sometime next week Link to comment Share on other sites More sharing options...
langen1234 Posted June 14, 2019 Member ID: 11,145 Group: Member Followers: 0 Topic Count: 0 Topics Per Day: 0 Content Count: 103 Content Per Day: 0.05 Reputation: 0 Achievement Points: 103 Solved Content: 0 Days Won: 0 Joined: 11/20/2018 Status: Offline Last Seen: June 7 Device: Windows Share Posted June 14, 2019 i lost my daddypoints on freespins had no clue you casn´t get em in Sweden:) Link to comment Share on other sites More sharing options...
OvE Posted June 15, 2019 Member ID: 157 Group: Moderator Followers: 8 Topic Count: 46 Topics Per Day: 0.02 Content Count: 3,237 Content Per Day: 1.16 Reputation: 582 Achievement Points: 3,358 Solved Content: 0 Days Won: 57 Joined: 01/25/2017 Status: Offline Last Seen: 9 hours ago Device: Windows Share Posted June 15, 2019 10 hours ago, langen1234 said: i lost my daddypoints on freespins had no clue you casn´t get em in Sweden:) Just whisper zyvera or limga and they will prob fix that for u Link to comment Share on other sites More sharing options...
watchmeplayslots Posted July 6, 2019 Member ID: 27 Group: Member Followers: 0 Topic Count: 3 Topics Per Day: 0.00 Content Count: 377 Content Per Day: 0.14 Reputation: 6 Achievement Points: 377 Solved Content: 0 Days Won: 0 Joined: 01/17/2017 Status: Offline Last Seen: February 10, 2020 Birthday: 09/06/1955 Share Posted July 6, 2019 Such a shame that UK cant enter i know there are other countries that cant enter and that is beyond your control maybe some time in the future we may be allowed. Link to comment Share on other sites More sharing options...
Preditar Posted November 7, 2019 Member ID: 5,373 Group: Member Followers: 0 Topic Count: 5 Topics Per Day: 0.00 Content Count: 261 Content Per Day: 0.11 Reputation: 5 Achievement Points: 261 Solved Content: 0 Days Won: 1 Joined: 03/21/2018 Status: Offline Last Seen: June 13 Device: Windows Share Posted November 7, 2019 Will u add ps4 etc to shop again at some point? 😃 Link to comment Share on other sites More sharing options...
Zyvera Posted November 11, 2019 Member ID: 2 Group: Administrator Followers: 34 Topic Count: 107 Topics Per Day: 0.04 Content Count: 630 Content Per Day: 0.26 Reputation: 528 Achievement Points: 5,117 Solved Content: 0 Days Won: 98 Joined: 01/30/2018 Status: Offline Last Seen: 19 hours ago Device: Windows Author Share Posted November 11, 2019 Yes Link to comment Share on other sites More sharing options...
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